Welcome to Lloyds Blinds! By accessing and using our website (https://lloydsblinds.co.uk/), you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
1. General Information
- Lloyds Blinds (“we”, “us”, “our”) is a UK-based company specialising in made-to-measure blinds and shutters.
- We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page.
2. Use of the Website
- This website is for informational and transactional purposes related to our products and services.
- You must be at least 18 years old or have parental consent to use our services.
- You agree not to use this website for any unlawful or harmful activity.
3. Account & Data Storage
- When you create an account, subscribe to our newsletter, or make a purchase, your personal data is securely stored within FluentCRM and WooCommerce.
- You are responsible for keeping your account login details secure.
4. Intellectual Property
- All content, images, and branding on this website belong to Lloyds Blinds and may not be used without permission.
5. Limitation of Liability
- We strive to provide accurate information, but we do not guarantee that all content is error-free.
- We are not liable for any damages resulting from your use of this website.
Privacy Policy
Last Updated: 10/2/25
At Lloyds Blinds, we are committed to protecting your privacy. This policy explains how we collect, store, and use your personal information.
1. Who We Are
Our website address is https://lloydsblinds.co.uk.
2. Information We Collect
We collect the following personal data:
- Name, email address, phone number (for orders, customer service, and newsletter sign-ups)
- Website usage data (via cookies and analytics)
- Comments left on our website, including IP address and browser user agent for spam detection
3. How We Use Your Data
Your data is used for the following purposes:
- To manage email communications, marketing campaigns, and customer interactions through FluentCRM
- To provide customer service and support
- To send transactional emails (e.g., order confirmations, appointment reminders)
- To improve user experience through website analytics
- To comply with legal obligations (e.g., tax records for purchases)
4. Data Storage & Security
- Your personal data is securely stored within FluentCRM.
- We implement strict security measures to protect against unauthorised access.
- We do not sell or share your data with third parties, except where required by law or necessary for payment processing.
5. Cookies & Tracking
- If you leave a comment, you may opt in to saving your name, email, and website in cookies for convenience.
- When you log in, we set up cookies to save login details and display preferences.
- We use cookies to enhance website functionality and gather analytics data.
- You can disable cookies via your browser settings.
6. Who We Share Your Data With
- If you request a password reset, your IP address will be included in the reset email.
- Visitor comments may be checked through an automated spam detection service.
- We do not share your personal data with third parties except where required for order fulfillment, email communications, or legal obligations.
7. How Long We Retain Your Data
- Comments and their metadata are retained indefinitely to enable follow-up comment approval.
- User account information is retained as long as the account remains active.
- Transactional records are stored as required by law.
8. Your Rights Over Your Data
You have the right to:
- Request a copy of your personal data.
- Request correction or deletion of your data.
- Unsubscribe from marketing emails at any time via the unsubscribe link or by contacting us.
9. Contact Us
If you have any questions about this Privacy Policy, you can contact us at: Email: info@lloydsblinds.co.uk
By using our website, you agree to this Privacy Policy and the processing of your data as outlined above.